Privacy Policy

Your privacy is important to us.
This website is part of the PRECERAM GROUP.

By using this site, you agree to the use we may make of the personal information we collect about you when you use it. This privacy statement explains how we use that information, describing the terms and purposes under which such processing will be carried out.

The Preceram Group respects your preferences regarding the collection and use of your Personal Data.

‘Personal Data’ refers to information relating to an identified or identifiable natural person (‘Data Subject’); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, electronic identifiers, or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

The Preceram Group respects your preferences regarding the processing of the Personal Data it collects. This Policy (‘Policy’) lets you know how the Preceram Group collects and uses your Personal Data, how you can control its use, and describes our practices regarding information collected on other Group sites that link to or refer to this Policy (such as websites, software applications, social networks, and electronic messages), as well as offline marketing and sales activities (collectively, ‘Communication Channels’).

The Communication Channels may provide links to other platforms not belonging to the Preceram Group universe, managed by third parties. For this reason, we encourage you to check the general terms of use and privacy policies of these websites, services, social networks or applications before providing your Personal Data, as this privacy policy only applies to this website. The Preceram Group is not responsible for these websites, services, social networks or applications managed by third parties to which the hyperlinks from our communication channels may refer.

On this Preceram Group website, there are different sections for collecting personal data, and each section has a specific purpose.

Contact Form

• Data Collected: name, email, message.
• Purpose: we may use this data to respond to questions, complaints, comments or concerns regarding the information included in the contact form for the processing of personal data, as well as any other questions the user may have. Failure to provide the necessary minimum personal data will make it impossible for the Preceram Group to respond to the request.
• Basis for Legality: the processing of personal data collected in the contact form is the consent of the data subject.

Application Form

• Data Collected: name, date of birth, location, phone, email, company applied to, area applied to, academic qualifications, comments, CV.
• Purpose: management of the application and admission of new employees.
• Basis for Legality: the processing of personal data collected in the application form is the consent of the data subject.

Newsletter Subscription

• Data Collected: name, email, company, address, postcode, phone.
• Purpose: to manage the subscription list, send newsletters with news and commercial information related to our or third-party services and/or products.
• Basis for Legality: the processing of personal data collected in the newsletter form is the consent of the data subject, who always has the option to opt-out at any time by cancelling the newsletter subscription here: https://solucoesparaconstrucao.com/pt/newsletter/

Account Creation Form

• Data Collected: First Name, Last Name, NIF, Company, Username, Email Address, Password, Confirm Password.
• Purpose: to offer a space where the client has all the information related to their user account, where they will indicate the required products and/or services and contact details.
• Basis for Legality: the processing of personal data collected in the contact form is the consent of the data subject.

Contacts through the contact methods available on the site

We also collect information from you when you voluntarily write to us or call us using the contacts available on the site. The personal data collected is that necessary for the purpose for which you contacted us, processing data such as name, address, phone number, email address, subject, NIF (in the case of a commercial transaction). We ask that you do not send or share with the Preceram Group any sensitive personal information such as racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, as well as genetic data, biometric data, health-related data or data concerning sexual life or sexual orientation.

Website usage information is collected using cookies but does not specifically identify you, and the following data may be or are collected:

• IP address.
• Geographic location.
• Information about the device accessing the website, namely, browser type and version, operating system, screen resolution, preferred language, information contained in HTTP headers, and agent version.
• The search engine you used to locate and access the website.
• Date and time of activity on the website, as well as web pages and content visited and clicked.

It is important to note that this usage information does not deliberately identify you and if it exceptionally does, it will be anonymised immediately.

By providing information, you are giving your informed and unequivocal consent that you agree to the automated processing of data concerning you.

Some of the requested data are mandatory, and these are identified, and the lack or inaccuracy of the answers given may compromise the service provided.

The data collected is used to process your request, manage your account, and, if you agree, to email you information about other products and services we think may be of interest to you.

If you agree, we will send your personal information to the various companies within the Preceram Group so that they can offer you their products, services, and updated information.

Your personal data may be shared with service providers contracted by the Preceram Group, such as marketing platforms and data analysis tools, who are subject to contractual data protection obligations.

As a rule, Personal Data provided to the Preceram Group as part of the marketing and commercial process is not transferred to third countries. However, the data may be shared both inside and outside the European Union when required by law or to respond to a legal process, to protect lives, to maintain the security of our services, and to protect the property rights or the Preceram Group.

The marketing and commercial process does not involve automated decision-making, including profiling. On this website, no comparisons, interconnections, or any other form of inter-relating registered information are made.

Although the information provided is generally treated as private within the Preceram Group, the data collected will be used in accordance with the General Data Protection Regulation (GDPR) throughout the entire processing process. However, it may be necessary to transfer Personal Data privately to other bodies, namely the judiciary, and when processing your request, we may send your data to and also use information from credit reference and fraud prevention agencies.

You have the right to lodge a complaint with a European Union supervisory authority regarding the protection of your Personal Data. The Preceram Group will collaborate with the supervisory authority by providing it with all the information it requests in the exercise of its powers.

The Preceram Group is committed to the use and processing of personal data included by users, respecting its confidentiality and use in accordance with its purpose, as well as fulfilling its obligation to store it and adopt all measures to prevent alteration, loss, unauthorised processing, or access, in accordance with the provisions of current data protection regulations.

The websites of the Preceram Group include SSL certificates, which is a security protocol that ensures data travels in a complete and secure manner. This means that the transmission of data between a server and the website user, and in feedback, is completely encrypted.

Regarding the confidentiality of the processing, the Preceram Group will ensure that any person authorised by it to process customer data (including its employees and suppliers) will be under a due obligation of confidentiality.

The Preceram Group only accepts registrations and information requests from users who are at least 18 years of age. The Preceram Group Communication Channels are not directed at underage users. If you become aware of any registration made by a minor, please alert us so that we can immediately proceed with the removal of their registration.

The recipients or categories of recipients of your Personal Data, depending on the contact tool you use, are the Marketing and Technical Support, Administration, Internal IT, and Commercial departments. We will share your personal data with your consent or as necessary to complete any transaction or provide any service you have requested. We also share data with affiliates controlled by the Preceram Group; with vendors working on our behalf; when required by law or to respond to a legal process; to protect our customers; to protect lives; to maintain the security of our services; and to protect the property rights of the Preceram Group.

We would like to be able to send you information about Preceram Group products and services that may be or become of interest to you. If you have previously given your consent, you can always choose to unsubscribe. You have the right at any time to opt out of being contacted for marketing campaigns by clicking *HERE*.

By subscribing to our newsletter via the subscription form available on the website, you agree to receive our emails, the main purpose of which is to send news, information, publications, and promotions for Preceram Group services and products. This subscription is not mandatory and can be cancelled at any time.

The GRUPO PRECERAM newsletters may, for statistical purposes, contain a single ‘pixel’ that allows us to know if they are opened and to verify clicks via links within each newsletter.

The user always has the option to deactivate the newsletter delivery *HERE*.

We want to ensure the accuracy and reliability of the information we hold about you.

We rely on the User to provide us with accurate and complete information and to update data regarding any changes to the information provided. Users guarantee and are responsible, in any case, for the accuracy, truthfulness, and authenticity of the personal data provided, and undertake to keep it duly updated.

The User has the right to withdraw their consent to the processing of personal data concerning them at any time, without compromising the lawfulness of processing based on consent previously given. You can also request from the Preceram Group access to your Personal Data, its rectification or erasure, as well as the restriction of processing with regard to the User. The user can also object to the processing, exercise the right to data portability, and request a copy of the information we hold about you. If you wish to request a partial or total copy of the information held about you by the Preceram Group, as well as exercise any of your other rights, please send us an email to dpo@grupopreceram.pt.

Personal Data necessary for the performance of the contract to which the User is a party, for compliance with legal obligations to which the Data Controller is subject, and those necessary for the purposes of the legitimate interests pursued by the Preceram Group are not included in the previous point.

If the requests submitted by the User are manifestly unfounded or excessive, particularly due to their repetitive nature, the Preceram Group, under the current legal framework, may demand the payment of a reasonable fee taking into account the administrative costs of providing the information or communication, or of taking the requested action, or may refuse to act on the request.

Without prejudice to contrary legal or regulatory provisions, Personal Data will be retained only for the minimum period necessary for the purposes for which it was collected or for its subsequent processing, after which it will be deleted or, if it is in the interest of the Preceram Group, processed for statistical purposes, anonymised, making it impossible to identify the Data Subject.

Subsequent processing of Personal Data for a purpose other than that for which the data was collected requires the user’s consent. Before such processing, the Data Controller provides the Data Subject with information about that purpose and any other relevant information.

Users will also have the right to an effective judicial remedy and to lodge a complaint with the National Data Protection Commission if they consider that the processing of personal data concerning them violates the GDPR.

These are small text files stored on your computer that are used to collect information about your device and information about your user experience. This information is used to record the number of visits made and to compile statistical information about website activity.

Types of Cookies according to the entity that manages them:

• First-party cookies: a cookie managed by this domain/website.
• Third-party cookies: a cookie managed by another domain/website.
• Persistent cookies: the cookie information is stored permanently on your device.
• Session cookies: the cookie information is not stored permanently on your device.

The Preceram Group uses session cookies and first-party cookies as well as persistent cookies and third-party cookies.

Types of cookies according to their purpose of use:

• Technical cookies: these allow you to navigate through a domain/website, using the different options or services, such as identifying the session, accessing restricted areas, and carrying out the process of a purchase request.
• Personalisation cookies: these allow you to access the domain/website with certain predefined characteristics based on a set of decisions made, such as the language used.
• Analysis cookies: these allow for the monitoring and analysis of the behaviour of users of websites to which they are linked. The information collected through such cookies is used, for example, to measure website activity and to create navigation profiles.
• Advertising cookies: these allow for the most efficient management of advertising spaces based on criteria such as the content edited or the frequency with which the ads are displayed.
• Behavioural advertising cookies: these allow for the most effective management possible of advertising spaces. These cookies store information about user behaviour, obtained through the continuous observation of their Browse habits, allowing for the development of a specific profile to display ads based on this.

 

The Preceram Group uses Technical cookies, Personalisation cookies, and Analysis cookies; it does not use Advertising cookies or Behavioural advertising cookies.

The information related to cookies is controlled and accessed by the website owner.

Cookies used by the Preceram Group:

Cookie Name	Purpose	Retention Period	Domain	Owner	Part	Cookie Type
_ga	Registers the ID for statistical purposes on how many times the site has been visited	2 years	volcalis.pt	google-analytics.com	1st	Analysis
_gat	Used by Google Analytics to verify the site’s request rate	1 session	volcalis.pt	google-analytics.com	1st	Analysis
_gid	Registers the ID for statistical purposes on how many times the site has been visited	1 session	volcalis.pt	google-analytics.com	1st	Analysis
Collect	Used to send information to Google Analytics about visitors and their behaviour, in order to understand their interests	1 session	volcalis.pt	google-analytics.com.pt	3rd	Analysis
_atuvc	Counts the content that has been shared on social networks	13 months	volcalis.pt	Addthis.com	1st	Behavioural advertising
_atuvs	Ensures that the updated counter is displayed to the user if a page is shared with the social sharing service, AddThis.	1 session	volcalis.pt	Addthis.com	1st	Behavioural advertising
_at.cww	Used by the AddThis platform	Persistent	volcalis.pt	volcalis.pt	1st	Behavioural advertising
ads/user-lists/#	Unclassified	1 session	volcalis.pt	volcalis.pt	3rd	Unclassified
at-lojson-cache-#	Used by the AddThis platform	Persistent	volcalis.pt	volcalis.pt	1st	Behavioural advertising
at-rand	Used by the AddThis platform	Persistent	volcalis.pt	volcalis.pt	1st	Behavioural advertising
bt2	Used by the AddThis social platform to keep a record of parts of the site that have been visited, in order to recommend other parts of the site	255 days	volcalis.pt	Addthis.com	3rd	Behavioural advertising
Di2	Unclassified	1 year	volcalis.pt	Addthis.com	3rd	Unclassified
Fr	Used by Facebook to provide a series of advertising products, such as real-time ads from third-party advertisers.	3 months	volcalis.pt	Facebook.com	3rd	Behavioural advertising
IDE	Used by Google DoubleClick to register and report on the website user’s actions after viewing or clicking on one of the advertiser’s ads with the goal of measuring the effectiveness of an ad and presenting targeted ads to the user.	2 years	volcalis.pt	Doubleclick.net	3rd	Behavioural advertising
Loc	Localises to help determine how the user shares information with others in the geographical area	13 months	volcalis.pt	Addthis.com	3rd	Behavioural advertising
Mus	Unclassified	1 year	volcalis.pt	Addthis.com	3rd	Unclassified
Ouid	Unclassified	1 year	volcalis.pt	Addthis.com	3rd	Unclassified
r/collect	Unclassified	1 session	volcalis.pt	doubleclick.net	3rd	Unclassified
SUENCY	Registers the ID to verify when the user returns to the site	179 days	volcalis.pt	Semasio.net	3rd	Behavioural advertising
TapAd_DID	Used to understand what type of devices are being used (mobile phones, computers, TV).	2 months	volcalis.pt	Tapad.com	3rd	Behavioural advertising
TapAd_TS	Used to understand what type of devices are being used (mobile phones, computers, TV).	2 months	volcalis.pt	Tapad.com	3rd	Behavioural advertising
TDCPM	Registers the ID that identifies a recurring user’s device. The code is used for targeted ads	1 year	volcalis.pt	adsrvr.org	3rd	Behavioural advertising
TDID	Registers the ID that identifies a recurring user’s device. The code is used for targeted ads	1 year	volcalis.pt	adsrvr.org	3rd	Behavioural advertising
test_cookie	Used to check if the user’s browser supports cookies	1 session	volcalis.pt	doubleclick.net	3rd	Analysis
Tr	Unclassified	1 session	volcalis.pt	facebook.com	3rd	Unclassified
Uid	Creates a unique, electronically generated user ID. AddThis, owned by Clearspring Technologies, uses the user ID to enable them to share content on social networks and provide detailed statistics for various providers	1 year	volcalis.pt	Addthis.com	3rd	Behavioural advertising
Uuid2	Registers the ID to identify if the user is using the same device	3 months	volcalis.pt	https://www.google.com/search?q=Adnxs.com	3rd	Behavioural advertising
Uvc	Frequently detects the social service, AddThis is compatible with the same service.	13 months	volcalis.pt	Addthis.com	3rd	Behavioural advertising
Vc	Used by the AddThis platform	1 year	volcalis.pt	Addthis.com	3rd	Behavioural advertising
Xtc	Used by the AddThis platform	13 months	volcalis.pt	Addthis.com	3rd	Behavioural advertising
SL_C_23361dd035530_KEY	Unclassified	13 months	volcalis.pt	volcalis.pt	1st	Unclassified
SL_L_23361dd035530_KEY	Unclassified	Persistent	volcalis.pt	Addthis.com	1st	Unclassified
smartlookCookie	Unclassified	1 session	volcalis.pt	https://www.google.com/search?q=manager.smartlook.com	3rd	Unclassified
UUID#[abcdef0123456789]{53}	Unclassified	1 session	volcalis.pt	volcalis.pt	1st	Unclassified

According to the information provided above, as a user, you are expressly consenting to the use of the cookies referred to for the purposes intended for each of them.

Specific information about Google Analytics third-party cookies can be obtained from the address https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage and about the AddThis service from the address http://www.addthis.com/privacy. Clarifications on other third-party cookies can be obtained by consulting their respective privacy pages.

You can get more information by visiting www.aboutcookies.org  or www.allaboutcookies.org.

You can set your browser not to accept cookies, and the websites mentioned above explain how you can remove them. However, not accepting cookies may result in the incorrect execution of some website functionalities.

None of the cookies used are essential for the use of the website, for a particular functionality, or for improving website performance. However, not accepting cookies may result in the incorrect execution of some website functionalities.

The use of cookies by the Preceram Group has the objectives of analysing website usage, allowing you to have a smooth Browse experience, and serving personalised ads according to user tastes. At no time do we collect Personal Data through cookies.

The cookies will not be used for any other purpose besides those mentioned in the previous point.

The Preceram Group applies appropriate technical and organisational measures to ensure a level of security adequate to the risk by keeping Personal Data in file and during its transmission.

The Preceram Group has an IT system with the capacity to resist, with a given level of confidence, accidental events or malicious or unlawful actions that compromise the availability, authenticity, integrity, and confidentiality of the Personal Data stored or transmitted, as well as the security of the related services offered or accessible through these networks and systems.

The Data Controller for this website is the Preceram Group, and it can be contacted via the postal address Estrada Nacional 1, nº23, Travasso 3100-371 Pombal, or alternatively, at preceram@preceram.pt.

The Data Protection Officer (DPO) can be contacted via the email dpo@grupopreceram.pt or through the postal address of the Data Controller.

If you believe that the Preceram Group has not adhered to this statement, have any questions about our privacy policy or the information we hold about you, please contact us via the email address dpo@grupopreceram.pt. We will respond to questions within 30 days.